Privacy Policy

Effective Date: 12/31/2024
Grove Tree Service ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.

Geographic Scope of Service
Our website and services are designed and intended for individuals located in the United States. We do not target or actively market to individuals outside of the United States. If you access this website from outside the United States, you do so at your own discretion and are responsible for compliance with local laws.

1. Information We Collect

We collect personal data through the following tools on our website:

Wix Booking App (Only if you enter the information in a form)
- Name
- Email Address
- Phone Number
- Company Name
- Company Address (for in-person meetings)
- Zoom link details for online meetings.
Wix Chat App (Only if you enter the information in a form)
- Name
- Email Address
Cookies (Automatic)
- IP Address
- Browser Type
- Time on Site
- Location on Site

2. How We Use Your Information

The data we collect is used to:

Schedule and manage your bookings.
Communicate with you regarding appointments, including sending Zoom links for online meetings.
Respond to inquiries via the Wix Chat App.
Reviewing website analytics
- Site visit count
- Regions
- Booking amount

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. How Your Data is Managed

Our website is hosted on Wix.com, which provides a secure platform to collect and manage data. Wix may store your personal information on secure servers and implements robust security measures, including:

Data encryption during transmission (SSL/TLS) and at rest (AES-256).
Secure storage on servers located in data centers with industry-standard certifications.

To learn more about Wix's data practices, please review their Privacy Policy.

4. Third-Party Services

We use third-party providers to support our services:

Zoom: Meeting links are generated through Zoom for online appointments. When you book an online service, your name and email address are used to create the meeting.
Wix.com: Provides hosting and infrastructure services. Wix may work with subcontractors who adhere to strict data protection standards.

5. Your Rights

You have the following rights concerning your data:

Access: Request a copy of the personal data we hold.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to legal or operational requirements.

To exercise these rights, contact us at ngrove@grovtree.com.

6. Cookies and Tracking

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

Our website may use cookies to improve functionality and enhance your experience.

There is a Cookie consent banner when you join the website. If you hit "Decline All" non-essential cookies will be disabled. (Analytics, Marketing, and Advertising).

Essential cookies like, session, functionality (live chat, booking), language preferences, and more. Cannot be disabled.

What we use Cookies for

To provide a great experience for your visitors and customers.
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

7. International Data Transfers

Your data may be processed and stored on servers located outside your country, where data protection laws may differ. Our website is hosted on Wix.com, which ensures robust safeguards for international data transfers, including:

Compliance with applicable data protection regulations.
Secure storage and processing using encrypted servers.
Contractual agreements with subcontractors to protect your data.

8. Updates to This Policy

We may periodically update this Privacy Policy. Any changes will be posted on this page, and the "Effective Date" will be updated. Please review this page regularly for updates.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Grove Tree Service
Email: ngrove@grovtree.com

Disclaimers:

This Privacy Policy is intended for users based in the United States. For users in other jurisdictions, additional rights may apply under local laws.

We do not knowingly collect, use, sell or share the Personal Information of children under the age of 16.